COMPANY

Viamar Navigation and Tourism Ltda

Dynamism and efficiency in Brazilian ports.

With experience of over 30 years working in maritime agency / Logistics Cargo, representing many different segments in navigation at Northeast of Brazil, in 2004 we founded Viamar Navegação e Turismo.

With a team of trained professionals and highly skilled, the Viamar search to be recognized as a dynamic and flexible company providing a quality service to its customers.

Aiming at increasing its operational efficiency, Viamar has a program to renewal employees, that includes training and courses to improve their professional throughout Brazil.

Because of this dynamism and efficiency, supported by an excellent relationship with its customers, the Viamar grown and continue to grow with the primary objective to maintain the quality of its services and the satisfaction of its trading partners.


Objectives
• Establish partnerships and strategic alliances with customers and suppliers;
• Purchase products and services always at the lowest cost with quality and in accordance with the terms and technical specifications required;
• Plan, monitor and meet targets for qualitative and quantitative results;
• Investing in technology and in hiring, training, training of human resources;
• Plan and comply with technical assistance programs to customers, trying to meet them in particular and developing sensitivity to translate the expectations and trends in products and services;
• Ensure the best service to its customers through regular operating and equipment appropriate to
demand and market requirements;
• Preserving the facilities, equipment and image of the company;
• Working in teams;
• Having discipline in the processes of work and commitment of all employees;
• have a business culture where the learning and continuous improvement are a constant;
• Act with competitive prices, noting the reality of the market and knowing parameters of its competitors;
• Measure and monitor the indicators of cost and customer satisfaction in a systematic and regular;
• Define roles and responsibilities, charging the expected results and by rewarding and recognizing the overrun established goals;
• Have a working environment clean, organized and built with trust, respect and generosity.